Tech

May 31, 2026

I put Google’s 24/7 AI assistant Gemini Spark to work, and it’s actually pretty useful

Gemini Spark is Google’s new 24/7 agentic assistant, designed to help you help you “navigate your digital life,” which essentially means getting your online to-dos done, summarizing the things you don’t have time to read (like the entirety of your inbox), or organizing something that would have otherwise involved too much screen time-filled manual labor, like a […]
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May 31, 2026

Meta is reportedly developing an AI pendant

Meta is developing an AI-powered pendant that it plans to start testing in the next year, according to a memo viewed by The Information. This device would presumably build on the work of Limitless, an AI device startup that Meta acquired at the end of 2025. The startup made an AI pendant that users could attach to their […]
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May 27, 2026

Chatbots vs Conversational AI: Key Insights for Your Business Strategy

“Let’s add a chatbot.” “We need conversational AI.” They sound similar. Sometimes they’re used interchangeably. But they’re not the same thing. Chatbots are automated programs that simulate human conversation, typically interacting with users through text-based interfaces and responding to queries using predefined scripts or rules. Conversational AI refers to technologies powered by artificial intelligence that […]
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May 25, 2026

The Best Lead Generation Tool

Lead generation is the lifeblood of every business, but in 2026, it’s no longer just about collecting contact details. The best-performing teams are using AI-powered lead generation software to find, score, and nurture prospects faster than ever. Instead of relying on manual prospecting or cold outreach, modern tools analyze customer behavior, intent signals, and real-time interactions to […]
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May 23, 2026

Automations overview

The Automations section is designed to supercharge your team’s efficiency and responsiveness. Whether you’re offering support, managing high volumes of customer inquiries, or streamlining ticket handling, this section equips you with tools to automate routine tasks and free up human effort for more complex needs. AI Agent AI agents are autonomous assistants that deliver smart, automated support […]
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May 6, 2025

The haves and have-nots of the AI gold rush

As we move forward, tools like AI will play a crucial role in chronicling journey, fostering collaboration, and ensuring AI remains a transformative force for good. I emerges as a critical catalyst for revolutionizing traditional customer interaction paradigms. Lastly, attention is drawn to the ethical considerations and privacy concerns inherent in AI-driven customer engagement, underscoring the importance of responsible AI implementation.
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