Deliver real-time support powered by autonomous AI that understands intent, context, and customer history.
he AI Help Desk intelligently manages customer requests without manual intervention. Resolve issues faster.
Text App is the next-generation AI-powered support system from Octalas AI that combines help desk automation,
AI-powered live chat that understands intent, responds in real time, and keeps users engaged 24/7.
Text App brings every critical customer communication and support tool into one intelligent platform designed for modern businesses. Instead of managing separate systems for live chat, support tickets, automation, and documentation, Text App combines everything into a seamless AI-driven ecosystem powered by advanced Large Language Models (LLMs) and autonomous AI technology.
Deliver real-time conversations through AI Live Chat, automate ticket management with an intelligent Help Desk, deploy AI Agents capable of handling complex workflows and customer interactions, and provide instant self-service support through a continuously learning AI Knowledgebase — all from one unified application.
Powered by advanced AI and LLM technology, Text App understands context, intent, customer behavior, and historical interactions to deliver human-like communication and intelligent decision-making at scale. The platform continuously learns from conversations, support tickets, and business data to improve accuracy, automate repetitive tasks, and provide smarter customer experiences over time.
Powered by advanced AI and LLM technology, Text App understands context, intent, customer behavior, and historical interactions to deliver human-like communication and intelligent decision-making at scale. The platform continuously learns from conversations, support tickets, and business data to improve accuracy, automate repetitive tasks, and provide smarter customer experiences over time.
We focus on automating your core business activities first, then expanding into supporting tasks that amplify efficiency.
Once we identify your main workflows, we break them down into:
Core activities
These are your essential business functions, such as:
Lead generation and qualification
Customer communication
Data processing and reporting
Content creation or distribution
Internal workflow management
Supporting activities
These are the repetitive tasks that support your core operations, such as:
Email responses and follow-ups
Data entry and CRM updates
Scheduling and reminders
Document generation
Information syncing between platforms
By automating both layers, we help you:
do more with less effort, reduce manual workload, and scale faster..
Pricing depends on the scope of your automation needs, complexity of systems, and the level of integration required.
At Octalas AI, we don’t offer one-size-fits-all packages — instead, we design tailored automation systems that match your business goals.
Typical factors that influence cost include:
Number of workflows being automated
Integration with existing tools (CRM, websites, APIs, etc.)
Level of AI involvement (basic automation vs intelligent agents)
Ongoing optimization or maintenance requirements
The best way to get accurate pricing is through a short consultation where we map your needs and design a solution around them.
You’re likely a strong fit if you:
Spend significant time on repetitive manual tasks
Use multiple tools that don’t communicate well
Want to scale without proportionally increasing staff
Have clear business processes (even if not fully documented yet)
Are open to improving systems and workflows
AI automation works best for businesses that want to:
reduce inefficiency, improve speed, and operate more intelligently — not just faster.
Our process is designed to be simple, structured, and low-friction:
1. Discovery
We review your current workflows, tools, and pain points to understand where automation will have the biggest impact.
2. Strategy Design
We map out your automation architecture — identifying what can be automated, how systems connect, and what tools are required.
3. Build & Integration
We develop and integrate your automation systems using AI, APIs, and workflow tools.
4. Testing & Optimization
We refine performance, fix edge cases, and ensure everything runs smoothly.
5. Scale & Support
We help you expand automation across more areas of your business and provide ongoing improvements if needed.
