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Ireland,Cork - Youghal
Stone House.

(353) 85 172 29 06
+ (353) 1-566-6640

info@octalas.com

Features

Experience the best Chatbot Features to elevate your Business Communication

Leverage the endless potential of AI chatbot services to automate your business communication and provideexcellent support, generate double the lead, and boost your revenue exponentially.

The single chatbot platform to meet all your business needs

Octalas’s AI Chatbot was designed to ensure you can automate all your business communication,providing excellent customer experience.

No-code Chatbot Builder

Speed up the process of chatbot creation with a no-code chatbot maker.

Intuitive Chatflow Visualizer

Understand and analyze the conversation flow with a user-friendly drag and drop chatflow creator.

Complete Customization

Match the chatbot’s look and feel to your brand with limitless customization options.

Conversational AI Capabilities

Please your clients with highly personalized and engaging conversations using AI Chatbot.

Personalized Chat Analytics

Monitor the performance of deployed chatbots efficiently with advanced reporting and dashboard.

Multilingual Capabilities

Engage with customers from all over the world in their native language.

The only Chatbot Maker that runs on all Platforms

Converse with your customers on the platform where they want to engage. Ensure your team nevermisses out on any conversation using the ideal omnichannel AI chatbot builder.

Conversational landing page

Deploy dedicated chatbot on any desired landing page to boost conversions and ensure customer engagement.

Facebook Messenger Chatbot

Hold conversations that leave an everlasting impression on your customer’s mind by deploying AI chatbot on FB messenger.

WhatsApp chatbot

Install a chatbot for whatsapp to resolve queries and assist your customers instantly in the tone they want to converse in.

Telegram chatbot

Ensure availability on telegram to answer all customer queries around the clock on Telegram application.

Website Chatbot

Install AI chatbot personalized to your brand and style guidelines on your website within seconds for maximum lead generation.

Keep your audience engaged with Smart Conversational Abilities

Equip your customer support agents with features designed to make their work more efficient andpersonalized to ensure every customer interaction results in business conversions!

Unified Chat Inbox

Receive all your customer and visitor queries from all platforms in one simple, easy-to-use console.

Live Chat

Enable live chat option so your customers can request human interaction if required.

Rich Media options

Let your users enjoy the experience of a lifetime with the help of GIFs, emojis, or images.

Typing indicator

Get a preview of customer messages before they send it so your agents can be ready to answer.

Manage Customer Details

Enrich your customer data by collecting all visitor details and managing them all in one dashboard.

Typing indicator

Get a preview of customer messages before they send it so your agents can be ready to answer.

Human and Bot Handover

Switch between human agent and chatbot swiftly depending upon the need of the conversation.

Seamless Team Management

Create effective time slots for your teams to have better chat routing, and decisions regarding support flows.

User Insights

Gain richer and personalized visitor insight for targeted campaigns and enhanced user experience.

Role Assignment

Simplify your team management by assigning certain roles to specific individuals.

Conversation History

Get access to all past conversations with a certain client to ensure the chat is personalized and relevant.

Assign Notes and Chat Tags

Tag conversations for ease of tracking and sorting. Keep hold of important details using notes.

Ratings

Understand the performance of your conversation flow by requesting rating from the clients.

Visitor Status and Chat Routing

Check whether a visitor is online or offline and assign conversations to available agents using simple chat routing.

Deploy powerful chatbot with AI capabilities to achievethe highest conversion rate

Beat the competitors with your personalized customer service using an AI chatbotwith advanced conversational abilities.

ChatGPT 4o Integration

Integrate the latest ChatGPT model with your chatbot effortlessly.

Train AI on your Data

Train your AI chatbot on customer data using documents, Google Docs, presentations, FAQs, and more.

Add Custom LLM

Equip the chatbot with a custom LLM of your choice for more effective conversations.

24/7 Support for Clients

Ensure constant availability of your chatbot for customers and converse according to their mood.

Chat with Contextual Data

Personalize the conversation on the client’s chat history to make them feel more welcome.

Create Chatbot with Custom AI Prompts

Use your prompt for designing your chatbot’s AI abilities according to your brand.

Gain maximum returns on Marketing Outreach Campaigns

Ensure you create and run campaigns that bring the desirable results using the features of the AI chatbotplatform designed to make marketing simple and quick.

Design marketing campaigns to connect with users through drip and broadcast messages.

Build a stronger customer base using marketing widgets like QR code, website bar, and more.

Import Facebook and WhatsApp contacts to create target audience groups for seamless engagement.

Segment audience easily based on user preferences and behavioral insights for targeted campaigns.

Boost customer satisfaction by providing instant replies to direct messages or comments on social media posts.

Send personalized product catalogs to your audience based on their preferences for increased conversions.

Boost your Sales number using AI chatbot builder

Octalas AI is an all-in-one chatbot that helps you collect leads and push them further into thesales funnel, improving the output of the work your sales team puts in.

Personalized Product Offering

Show recommended products that you want to share with your customers on your website based on their preferences.

Quality Lead Generation

Automatically capture leads and turn prospective business prospects into actual deals based on the client’s priority level.

Abandoned Cart Recovery

Ensure no customer missed out on buying the product they liked with timely and personalized cart reminders.

Customer Persona Generation

Create detailed customer profiles and journeys using quality information gathered across all platforms by the AI chatbot.

Customer Segmentation

Create unique customer segments which cater to a specific audience and give them a targeted customer experience.

Intuitive Conversations

Ensure every customer gets converted by enhancing conversations depending on the user’s mood.

Deliver exceptional Customer Support that ensures customers keep returning

Automate your customer support for an instant and responsive service thatelevates your customer experience.

24/7 Customer Assistance

Ensure every customer across all platforms receives instant and efficient automated support.

Train AI Chatbot

Train chatbot on conversation history and FAQs to handle customer queries accurately and within seconds.

Timely Order Updates

Automate answers to common queries like order status and expected delivery dates by training your chatbot.

Understand User Mood

Personalize the conversation by adapting to the tone and mood of the customer and answering accordingly.

Instant Live Chat Support

Easily transfer a conversation to an agent for queries that require human intervention to ensure customer satisfaction.

Interactive Conversations

Enhance user experience using GIFs, images, landing page links, and videos through AI chatbot.

Optimize the AI Chatbot to meet all your needs with 80+Integrations and Custom Configurations

Supercharge your AI chatbot platform with all the features you need on demand on top ofendless options provided by Octalas AI.

Marketing Tools

Transfer the data of the customers to your desired analytics or marketing tools for seamless analysis and database management.

Native CRM Integration

Ensure all your customer data is collected and stays in one place by integrating your desired CRM with the chatbot.

Ticketing System

Provide excellent support to both teams and customers with our indigenious ticketing system integrations.

Advanced AI Chatbot designed to meet every Industry’s Needs

Enhance customer satisfaction across all industries with the only chatbot platformconfigured to meet all industry demands.

Ecommerce

Create best marketing campaigns, show personalized products, track orders, and provide accurate support.

Healthcare

Send follow-up reminders, book appointments, broadcast offers, and provide tracking of prescriptions by the doctors.

Customer Service

Provide support exceeding client expectations by using automation tools designed to allow quick query resolution.

Tour and Travels

Let your customers book tours and travel effortlessly with easier access to downloadable tickets and guides.

Education

Create a better education ecosystem by automating admissions, counseling, and appointment bookings.

Insurance

Answer policy queries, process insurance claims quickly, and ensure instant claim settlement with an AI chatbot.

Human Resources

Let the hiring be simple and quick by helping the HR department find the perfect candidate efficiently.

Design and Deploy the chatbot instantly across any platform

Enjoy effortless and swift installation of chatbots in a few clicks using pre-built functionalities.

Install the chatbot plugin on the website with just a simple line of code.

Use WordPress plugin to make it a quick and easy integration.

Use the Shopify app integration to provide your customer an easy and seamless purchasing experience.

Create a WhatsApp Business Profile and deploy the AI chatbot on it within seconds.

Frequently Asked Questions

An AI chatbot includes features like a no-code builder, omnichannel support, rich media options, deep analytics, and multilingual capabilities. These advanced chatbot features enhance customer engagement and automation.

Yes, chatbots offer omnichannel presence on platforms like Facebook Messenger, WhatsApp, Telegram, and websites. This allows businesses to engage with customers on their preferred platforms using a unified chatbot solution.

Chatbot features enable 24/7 support, manage live chat, handle FAQs, and streamline conversations through features like saved replies and conversation history.

Chatbots support drip campaigns, broadcast messaging, and personalized communication across Facebook, WhatsApp, and Telegram. With customer segmentation, they make targeted marketing easy and efficient.

Yes, chatbots can handle product recommendations, abandoned cart recovery, and lead generation. These chatbot features enhance the eCommerce customer experience and boost conversion rates.